Privacy, Security and Order Policies

Privacy Policy Statement

This is the web site belongs to Common Ground Media, Inc..

Our postal address is
2110 Main Street, Suite 301
Santa Monica, CA 90405

We can be reached via e-mail at dirtthemovie@gmail.com or you can reach us by telephone at 310-399-7793

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address.

We collect information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used to notify consumers about updates to our Web site.

With respect to cookies: We do not set any cookies.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address.

Upon request we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them .

Consumers can access this information by e-mail us at the above address.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers, transaction information, communications that the consumer/visitor has directed to the site.

Consumers can have this information corrected by sending us e-mail at the above address.

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

Return Policy

Return, Refund and Cancellation Policy

If you have recieved a defective or damaged DVD or merchandise, we will happily send you a replacement upon return of original merchandise. Please contact us at dirtthemovie@gmail.com for assistance.

Cancellations are accepted for refund in full before the order has shipped. If the item has shipped prior to cancellation, purchaser can return item unopened and a refund will be issued in the same form as it was paid less shipping costs. Refunds cannot be issued past 120 days.

All other returns are subject to approval on a case by case basis. Please contact dirtthemovie@gmail.com with any questions or concerns.

Unfortunatley, orders are not being accepted from the Carribean at this time.

Security

You can shop at dirtthemovie.bvcommerce.com with confidence. We have partnered with Authorize.Net,   a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagramto see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

  • Industry leading encryption hardware and software methods and security protocols to protect customer information.

  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

dirtthemovie.bvcommerce.com is registered with the Authorize.Net Verified Merchant Seal program.

 

 

Merchant Services